FaceTime Not Working? 10 Ways to Fix It in iOS 15

Når FaceTime stadig mislykkes, kan det være frustrerende. FaceTime-appen er en av Apples mest elskede funksjoner, som lar brukere foreta gratis video- eller lydanrop til venner, familie og alle andre som bruker en iPhone, iPad, iPod, Apple Watch eller Mac. Slik feilsøker og fikser du det når FaceTime ikke fungerer a> eller hvis FaceTime mislyktes.

FaceTime Not Working? 10 Ways to Fix It

Whether FaceTime is not working on iPhone, iPad, Mac, or Apple Watch, we’ve got the fix. For more how to FaceTime tutorials, including what to do when FaceTime isn’t working, check out our free Tip of the Day.

Jump To:

• Restart Your Device If FaceTime Keeps Failing
• Check Your Wi-Fi or Cellular Connection
• Check Your FaceTime Settings
• Sign Out of FaceTime & Sign Back In
• Make Sure Your Device Is Updated
• Confirm Whether FaceTime Works in Your Country
• Check if Your Device is Compatible with Group FaceTime
• Check If Your Date & Time Are Set to Automatic
• Troubleshoot Freezing While Waiting for Activation Error
• Troubleshoot Poor Connection FaceTime Error

1. How to Restart iPhone, iPad, Mac & iPod If FaceTime Keeps Failing

FaceTime not working on iPhone, iPad, iPod, or Mac? The first thing you should do is restart your device. You can FaceTime on a Mac, iPhone, iPad, iPod, and even use Apple Watch FaceTime if it’s audio-only. 

How to restart each FaceTime-compatible device:

• How to reset iPhone, iPod, or iPad
• How to reset Apple Watch
• To restart your Mac, go to the Apple Menu in the upper-left corner and select Restart.

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2. Check Your Wi-Fi or Cellular Connection

You may have a poor connection on FaceTime because of your Wi-Fi or cellular connection. Check that the device you are using has a Wi-Fi or cellular connection; you can check this in the Control Center or at the top of your iPhone screen.

If you are using FaceTime over cellular, make sure that Use Cellular Data is on for FaceTime. To do this on an iPhone:

1. Open the Settings app.
   
2. Tap Cellular.
   
3. Scroll down to the list of apps and make sure that FaceTime is toggled on.
   

If FaceTime is still unavailable, keep troubleshooting using the steps below!

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3. Check Your FaceTime Settings

When troubleshooting FaceTime, make sure that FaceTime is enabled in your Settings. To do this on an iPhone:

1. Open the Settings app.
   
2. Tap FaceTime.
   
3. Make sure that FaceTime is toggled on. 
   
4. While you’re in the FaceTime settings, make sure that you have the correct Apple ID and phone number listed.
   

If you’re interested, we also have a resource to help you learn more about how to set up FaceTime.

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4. Sign Out of FaceTime & Sign Back In

Sometimes, signing out of FaceTime and then signing back in again can help fix glitches. On an iPhone:

1. Open Settings.
   
2. Tap FaceTime.
   
3. Tap your Apple ID.
   
4. Select Sign Out.
   
5. Once you are signed out, tap Use your Apple ID for FaceTime.
   
6. Sign in using your Apple ID details. 
   

If your FaceTime is not working on a Mac, you should open the FaceTime app and go to FaceTime, then tap on Preferences to sign out.

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5. Make Sure to Update Your Software

Yes, it can be a pain to have to stop what you’re doing and wait for a software update to install on your device, but it’s absolutely worth it. Updates introduce new features, of course, but they also bring bug fixes and app updates to solve existing and common problems. If your FaceTime crashing issues are due to a bug in the app’s programming that affects your device, an update may be all you need to fix it.

Update your iPhone or iPad to the current software to ensure they’re working properly.

To do a macOS update:

1. Click System Preferences.
   
2. Click Software Update.
   
3. Your Mac will check for available updates.
4. If a macOS update is available, click Update Now.
   

Follow the on-screen prompts to complete the update, then try your FaceTime call again!

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6. Confirm Whether FaceTime Works in Your Country

Is FaceTime free internationally? Yes. However, it isn’t available worldwide. You can check on Apple’s website to see if FaceTime is available in your country. If it isn’t, you may still be able to use FaceTime with a VPN.

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7. Check If Your Device Is Compatible with Group FaceTime

You can use FaceTime on a computer, as long as it’s a Mac, and of course, you can use it on other Apple devices. However, not every Apple device is compatible with group FaceTime. 

Can you group FaceTime? Compatible devices include:

• An iPhone 6S or newer models
• Any Mac running macOS Mojave 10.14.3 or newer
• An iPod touch (7th generation)
• An iPad Pro, iPad Air 2, iPad mini 4, iPad (5th generation), or newer models

Some devices that are not listed, including Apple Watches, may still work with one-on-one FaceTime.

Pro Tip: Make sure that all devices on the FaceTime call are using the same version of iOS. If you are attempting a group FaceTime with many people, have everyone join one at a time to identify if one person is causing the technical problems. 

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8. Check If Your Date & Time Are Set to Automatic

An unusual fix to a common FaceTime pause or glitch can be found in your Date & Time settings. Whether you are using an iPhone, iPad, iPod, Apple Watch, or Mac, make sure that you have Date & Time Set Automatically enabled.

On an iPhone, follow these steps:

1. Open Settings.
   
2. Tap General.
   
3. Velg Dato og klokkeslett.
   
4. Sørg for at Angi automatisk er slått på.
   

Forhåpentligvis vil dette hjelpe med FaceTime-lasting og andre problemer.

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9. Feilsøk FaceTime Waiting for Activation-feilen

Noen ganger fungerer ikke FaceTime på grunn av kjente feil eller feil, og dette er et av disse tilfellene. Når du logger på FaceTime, kan du få feilen FaceTime Waiting for Activation.

Hvis FaceTime fryser ved venter på aktivering, bør det løses ved å slå FaceTime på og av. Hvis du bruker en iPhone, følg disse trinnene:

1. Åpne Innstillinger-appen.
   
2. Trykk på FaceTime.
   
3. Slå FaceTime av og på igjen.
   

Nå vet du hva du skal gjøre hvis du støter på FaceTime Waiting for Activation-feilen.

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10. FaceTime kobler ikke til? Er FaceTime nede?

Hva gjør du hvis FaceTime ikke kobler til? Prøver du å bruke FaceTime, men finner ut at etter omtrent fem minutter får en av dere i samtalen feilmeldingen ”FaceTime ikke kobler til”, og den blir værende til du prøver å ringe på nytt? Her er hva du skal gjøre med en dårlig tilkobling på FaceTime:

1. Gå til Apples systemstatus-side og sjekk at FaceTime-serverne er oppe og kjører. Hvis de ikke er det, er det eneste alternativet å vente til de er det.
2. Kjør en internetthastighetstest på nettverket ditt og sørg for at den når 5 Mbps eller større. Lave datahastigheter forårsaker ofte problemer med FaceTime.
3. Som beskrevet i forrige trinn, sørg for at alle enhetene på FaceTime-samtalen bruker samme versjon av iOS. Anekdotiske bevis tyder på at dette kan rette opp den dårlige tilkoblingen din i FaceTime.

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Med bare noen få trinn bør FaceTime-chattene dine fungere problemfritt igjen! Noen ganger utgjør de enkleste rettelsene den største forskjellen. Nå som FaceTime fungerer, hvorfor ikke prøve ut nye måter å nyte FaceTiming med venner og familie ved å bruke SharePlay eller oppgrader FaceTime erfaring med Wide Spectrum Audio?